Buy Electronics, devices & More | Asia Mall by Asiacell – Iraq's Online Shopping
FAQ
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Is delivery available across Iraq?
Yes, delivery is available throughout Iraq.
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What payment methods are accepted?
Payment methods may vary, depending on the product.
Payments via Visa/MasterCard cards are final and non-refundable.
Payments are accepted in the currency displayed on AsiaMall.
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Can I pay in installments?
Installment options are currently in progress and will be available soon.
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Can I pre-order a product?
Yes, pre-orders are possible for selected products, but delivery depends on stock availability. You are allowed to request only one unit per mobile number for pre-orders.
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What should I do if I receive a defective product?
For pre-orders: You can raise manufacturing issues within 5 working days of delivery. AsiaMall will inform the product supplier, but resolution is solely the supplier’s responsibility.
For regular sales, Manufacturing issues should be reported within 7 days of delivery.
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Who is responsible for delivery and warranty?
For Asiacell products, delivery is provided by AsiaMall partners.
For other products, delivery and warranty are the responsibility of the product supplier/partner.
For other products, delivery and warranty are the responsibility of the product supplier/partner.
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Does the AsiaMall guarantee product quality?
AsiaMall does not guarantee the existence, quality, or legality of items sold by third-party sellers. The supplier/partner is responsible for all product warranties and after-sales support.
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How can I contact AsiaMall customer service?
You can contact sales@asiacell.com or call 111 for any inquiries or assistance.
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Are there any restrictions on who can use the app?
Users must be 18 years or older or have parental consent if underage.
Users must provide accurate registration information and comply with all terms and laws.
Users must provide accurate registration information and comply with all terms and laws.