Policy & Warranty

+ What is the return policy?

You can return products within 2 days of receiving them if:

  • The item is defective or damaged
  • The item delivered is incorrect

Items must be unused and in original packaging.

+ How do I request a return or replacement?
All Asiacell users can shop on AsiaMall.
+ Do products come with a warranty?
Yes, AsiaMall uses secure transactions to ensure customer safety.
+ How can I contact AsiaMall customer service?
Orders can be placed through the AsiaMall website or app by selecting your items and proceeding to checkout.